Returns and Exchanges
RETURNS AND EXCHANGES
Original Order Number required, maximum 14 days from date of delivery.
Washed or worn clothing are final sale and cannot be refunded or exchanged.
Merchandise must be returned with original tags attached.
Please contact us with the following information prior to mailing your return.
- Order Number
- Email Address
Shipping costs are not refundable.
Shipping charges for any returned item(s) or order(s) are the client's responsibility.
CONTACT US BY EMAIL : weborders@calikids.com
PRODUCT DEFECTS
Please inspect all items upon delivery.
If you find any quality issues, contact us with your original Order Number a maximum of 7 days from date of delivery.
Merchandise must be returned with original tags attached where applicable.
CONTACT US BY EMAIL : weborders@calikids.com
SHIPPING
The following fees apply:
Canada
Canada Post Expedited (1-7 Days)
Flat Delivery Fee $8.00 To Most CDN Addresses
Over $50.00 - FREE
USA
Canada Post Tracked Packet (4-7 Days)
Flat Delivery Fee $10.00
Over $60.00 - FREE
Transit times vary and are out of our control. Orders normally ship next day from Eastern Canada. An email notification and tracking number will be provided once your order has shipped. Please note some items may ship via another carrier.
